Privacy Policy for CloudTopis

Effective Date: February 24, 2025

At CloudTopis, we prioritize the privacy and protection of our customers’ personal information. This Privacy Policy outlines how we collect, use, and protect the data you share with us when you use our website, products, and services. By accessing our website or purchasing products, you agree to the collection and use of your information as described in this policy. We are committed to safeguarding your privacy in compliance with applicable privacy laws and regulations, including those required for Google AdSense.

Please read this policy carefully to understand how your information is handled and how we ensure your privacy.

1. Information We Collect

We collect both personal information and non-personal information when you interact with our website. The types of information we collect include:

a. Personal Information

Personal information refers to data that identifies you personally. We collect personal information when you:

  • Make a purchase
  • Create an account
  • Subscribe to our newsletter
  • Contact us through email, chat, or customer support
  • Participate in surveys, contests, or promotions

The personal information we collect may include:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment details (credit/debit card number, PayPal details)
  • Order history and preferences

We use this information to process your orders, deliver products, communicate with you about your orders, and provide customer support.

b. Non-Personal Information

Non-personal information is collected automatically when you visit our website. This data cannot be used to identify you personally but helps us improve your browsing experience. Non-personal information includes:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages viewed on our site
  • Time and date of visits
  • Referring website or search queries

This information is used to analyze website performance, track user activity, and optimize your user experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing and Fulfillment: To process your transactions, ship products, and manage returns or exchanges.
  • Communication: To send order confirmations, shipping notifications, promotional emails, and newsletters. You can opt out of marketing emails at any time by following the unsubscribe instructions.
  • Customer Support: To respond to inquiries, address concerns, and resolve any issues related to your orders.
  • Personalization: To improve your shopping experience by tailoring product recommendations based on your preferences and previous purchases.
  • Website Improvement: To enhance the performance of our website, track usage, and identify areas for improvement.
  • Advertising and Marketing: To deliver targeted ads via Google AdSense based on your browsing activity. This may include remarketing or advertising on third-party websites.

We also use your information in compliance with legal obligations and for the protection of our legal rights.

3. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve the functionality of our website and provide a personalized experience. Cookies are small data files stored on your device that help us remember your preferences, track your movements on our site, and understand how you interact with our content.

You can control cookies through your browser settings. However, if you disable cookies, certain features of our website may not function properly.

We use the following types of cookies:

  • Essential Cookies: These cookies are necessary for basic website functions, such as processing orders and maintaining a secure login.
  • Performance Cookies: These cookies collect data on website usage and help us improve site performance.
  • Advertising Cookies: These cookies track your browsing activity to deliver personalized advertisements via Google AdSense. You can manage your ad preferences and opt out of personalized ads by visiting Google’s ad settings.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third parties who help us operate our website, process payments, or fulfill orders. These third parties include:

  • Payment Processors: To securely handle payments and process transactions (e.g., PayPal, credit card providers).
  • Shipping Carriers: To deliver your order and provide tracking information.
  • Advertising Partners: We may share non-personal data with advertising partners for targeted ads and analytics. This includes the use of Google AdSense for personalized advertising.

These third parties are required to protect your data and only use it for the purposes of providing services to us. We will not share your personal data with third parties unless required by law, such as for fraud prevention or to comply with a legal obligation.

5. Data Security

CloudTopis takes your privacy seriously and uses industry-standard security measures to protect your personal data. We employ SSL (Secure Socket Layer) encryption to ensure that all transactions made on our website are secure and that your data is transmitted safely. Additionally, we follow PCI-DSS standards to ensure that any payment information provided is handled securely.

While we take every reasonable precaution to protect your personal information, no method of online data transmission or storage is 100% secure. We cannot guarantee the absolute security of your data, but we work tirelessly to minimize risks.

6. Your Rights and Choices

You have several rights regarding your personal data, including the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correct: Update or correct any inaccurate or incomplete personal data.
  • Delete: Request that we delete your personal data, subject to certain legal exceptions.
  • Opt-Out: You can opt-out of marketing emails at any time by clicking the “unsubscribe” link in our emails.
  • Data Portability: Request that we provide your data in a structured, machine-readable format.

To exercise these rights, please contact us at info@cloudtopis.xyz. We will respond to your request within the time frame required by law.

7. Children’s Privacy

CloudTopis does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected data from a child under 13, we will take steps to delete that information immediately. If you believe we have collected information from a child, please contact us at info@cloudtopis.xyz.

8. Links to Third-Party Websites

Our website may contain links to third-party websites that are not operated by CloudTopis. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

9. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.

10. Changes to This Privacy Policy

CloudTopis reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

11. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us:

CloudTopis
4147 Circle Drive
Houston, Texas
Phone: 832-493-4671
Email: info@cloudtopis.xyz
Website: www.cloudtopis.xyz

Thank you for choosing CloudTopis. We are committed to protecting your privacy and ensuring a secure shopping experience. If you have any questions or need assistance, don’t hesitate to reach out to us.